Last updated: 12 July 2026
This Privacy Policy describes how Mineralyra (“we”, “us” or “our”) collects, uses and shares personal information when you visit mineralyra.com, place an order or otherwise contact us. Our store is hosted by Shopify.
Information We Collect
Depending on how you interact with us, we may collect contact and delivery details, order and transaction information, account information, customer-service communications, device identifiers, IP address, browser information and website usage data. Payment information is processed by Shopify and supported payment providers; we do not ask you to send complete card details by email.
How We Use Information
We use personal information to operate the store, process payments, fulfil and deliver orders, provide customer support, prevent fraud, secure our services, comply with legal obligations, improve the shopping experience and—where permitted—measure or provide marketing and advertising.
Sharing of Information
We may share information with Shopify, payment processors, delivery providers, technology and analytics providers, professional advisers, advertising partners where permitted, and public authorities where legally required. These providers may process information in countries other than your own.
Cookies and Similar Technologies
We use necessary cookies to operate carts, checkout and security. Subject to your region and choices, optional cookies may support analytics, personalisation and advertising. Use the cookie controls available on our website to manage eligible preferences.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, meet tax and accounting obligations, prevent fraud, resolve disputes and enforce agreements. No security method is completely risk-free.
Your Rights
Depending on your location, you may have rights to access, correct or delete personal information, receive a copy, withdraw consent, object to or restrict certain processing, or opt out of eligible advertising and data-sharing activities. Legal exceptions may apply, and we may verify your identity.
Children
Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
Changes
We may update this policy to reflect operational, legal or regulatory changes. The current version will be posted here with a revised date.
Contact
For privacy questions or requests, email support@mineralyra.com. Please do not send passwords, verification codes or complete payment-card information.